Refund Policy

At Danieltvrepairparts.com, we value your satisfaction and strive to provide you with the best quality TV repair parts at affordable prices. If, for any reason, you are not completely satisfied with your purchase, our Refund Policy is here to help.

1. Eligibility for Refunds
Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 30 days of receiving your order. We will gladly offer a refund or replacement.
Incorrect Items: If you receive an incorrect item due to our error, we will provide a refund or send you the correct part at no additional cost.
Unwanted Items: If you ordered the wrong part or no longer need the item, you may return it for a refund. The item must be in its original, unused condition, with all original packaging. Please note that a restocking fee of 15% may apply.
2. Non-Refundable Items
Custom Orders: Parts that are custom-ordered or made to your specifications are not eligible for refunds.
Final Sale Items: Items marked as “Final Sale” are not eligible for returns or refunds.
Used or Installed Parts: We do not accept returns or offer refunds for parts that have been used, installed, or damaged due to improper handling.
3. Refund Process
Initiating a Refund: To start a refund process, please contact our customer service team at [insert contact email] with your order number, a description of the issue, and any relevant photos.
Return Shipping: Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
Refund Method: Refunds will be processed back to the original payment method within 7-10 business days of receiving the returned item.
Shipping Costs: Original shipping costs are non-refundable unless the return is due to an error on our part.
4. Exchange Policy
If you prefer to exchange an item instead of receiving a refund, please contact us. We will be happy to assist you in finding the correct part and arranging an exchange.

5. Contact Us
If you have any questions about our Refund Policy, please don’t hesitate to reach out to us. We’re here to help and ensure you have a positive shopping experience with Danieltvrepairparts.com.